Useful contacts

Below is a list of organisations you may find useful during your application for assistance from The Soldiers’ Charity.


SSAFA Forcesline

SSAFA Forces lineSSAFA Forcesline offers a free and 100% confidential helpline that provides a supportive listening and signposting service for serving personnel, former members of the Armed Forces and their families.

Tel: 08007 314 880 (Mon-Fri 09:00 – 17:30)
Web: www.ssafa.org.uk/help-you/forcesline

Combat Stress

Combat StressCombat Stress offer confidential and safe help and advice about Service-related mental health issues for the whole military community.

Tel: 08001 381 619 (24 hours)
Web: www.combatstress.org.uk/veterans/contact-us/

Veterans’ Gateway

Veterans' GatewayVeterans’ Gateway put veterans and their families in touch with the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more

Tel: 0808 802 1212
Web: www.veteransgateway.org.uk

The Samaritans

The SamaritansThe Samaritans are available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Tel: 08457 909 090 – UK | 116 123 – ROI (24 hours)
Web: www.samaritans.org

NHS 111 (England and Wales)

NHS 111 logoNHS 111 is the non-emergency number offering 24 hour medical information, advice and reassurance. It replaced NHS Direct in 2014. You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Tel: 111 (24 hours)
Web: www.nhs.uk

NHS 24 (Scotland)

NHS 24 logoNHS 24 is the non-emergency number offering 24 hour medical information, advice and reassurance in Scotland. You should use the NHS 24 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Tel: 111 (24 hours)
Web: www.nhs24.com

Veterans UK Welfare Service

Information on claiming AFCS, Armed Forces Independence Payment, Medical Discharges and Pension.

Tel: 08081 914 218
Web: www.gov.uk/government/collections/armed-forces-compensation

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